Preventive & scheduled maintenance
Planned inspection, servicing and torque/condition checks against OEM and site schedules.
Daily to annual plan
Completed checklist, exceptions and work order closure
Eighteen service lines covering field maintenance, diagnostics, commercial support, compliance and the 24/7 operating desk. Contract frequency and final deliverables are agreed plant by plant.
Planned inspection, servicing and torque/condition checks against OEM and site schedules.
Daily to annual plan
Completed checklist, exceptions and work order closure
Fault isolation, safe restoration, root-cause analysis and corrective/preventive action tracking.
Event-driven
Breakdown report, RCA/CAPA and restored-status record
Cleaning cycles selected for plant geometry, soiling pattern, water constraints and operating window.
Soiling-led schedule
Cleaning log, coverage record and exceptions
Inspection and maintenance of plant electrical systems, protection equipment and associated auxiliaries.
Planned and condition-led
Test records, defect list and closure evidence
Risk-based vegetation control around arrays, access routes and electrical infrastructure.
Seasonal and condition-led
Area-completion record and site observations
Critical-spares planning, stock control, failure documentation and OEM warranty coordination.
Continuous
Inventory status, claim tracker and ageing report
Aerial thermal survey to identify abnormal heating patterns for engineering review.
Campaign-based
Geotagged observations and prioritised defect report
Module-level imaging for suspected cracks, inactive areas and manufacturing or handling defects.
Diagnostic
Image set, findings and module disposition
Electrical characterisation of strings or modules to isolate mismatch and performance degradation.
Diagnostic
Trace files, comparison and corrective recommendation
Measurement and trend review to determine cleaning need and quantify avoidable loss.
Continuous or campaign-based
Soiling trend and cleaning recommendation
Cross-disciplinary inspection covering civil, mechanical, electrical and operating condition.
Periodic
Plant health report and prioritised action register
Central monitoring, anomaly review, schedule tracking and performance reporting through the NOC.
24/7 monitoring
Alerts, daily controls and periodic performance reports
Operational documentation and reconciliation support for energy billing and follow-up.
Billing-cycle based
Reconciled statements and action tracker
Incident documentation, evidence collation and coordination support for notified claims.
Event-driven
Claim document pack and status tracker
Coordination and documentation support for utility and regulatory operating matters.
As required
Submission record, correspondence and open-action log
Maintenance of operating evidence, registers and records needed for internal or external review.
Continuous
Controlled document set and audit action closure
Field coordination and documentation for access, right-of-way and operating-interface issues.
As required
Issue register, evidence pack and resolution status
Single operating contact for incident logging, escalation and status communication.
24/7
Ticket trail, escalation record and closure communication
This page describes the operating catalogue, not a contractual SLA. Availability guarantees, response times and final frequencies are stated only in the signed plant-specific scope.